CONFIDENTIALITY POLICY

Following the entry into force of the May 25th, 2018 General Regulation on Data Protection 2016/679, we have reinforced our privacy policy.  

Our commitments regarding the protection of your personal data

To put your mind at ease while navigating our website, we, at TRIGANO JARDIN, as the Controller, hereby inform you that we collect, process and use your personal data to bring you new services every day while respecting your rights.

We protect your private life by ensuring the protection, the confidentiality, the non-alteration, the availability and the security of the personal data you entrust us with through all our communication channels.

We take all necessary measures in order to:

• Provide you with clear and transparent information regarding the way your personal data is collected and processed;
• Set up all technical and organizational measures necessary to protect your personal data against disclosure, loss, alteration or access by a non-authorized third party;
• Store your personal data only for the time necessary for the processing or for the concerned service;
• Offer you the possibility to access and modify your personal data that we process at any time.

In order to reach these goals, we implement all appropriate technical and organizational measures to ensure that the processing conforms to applicable laws governing personal data protection.

1. When do we collect your personal data and which data do we collect?

Your personal data may be collected when:

• you create an account on our website ;
• you visit our website which may use cookies;
• you interact with our customer services;
• you subscribe to our newsletter.

Given the above, TRIGANO JARDIN, the Controller, is lead to carry out data processing pursuant to applicable regulation for the purposes of communicating with you. After you have subscribed to our website and provided you don’t oppose this, you, our website user, may thus receive newsletters and informational content.

Information whose collection is strictly necessary to provide you with a service is marked with an asterisk and usually concerns your first name, last name and email address.

Regarding cookies which are collected while you are connected to TRIGANO JARDIN’s website, we encourage you to consult our Cookies policy in paragraph 4 “Cookies management”.

We may also be lead to collect data when you apply online via our recruitment module. Regarding recruitment, we invite you to consult our policy on personal data protection for job applicants

2. Who are the recipients of your personal data?

We ensure that only those people who have been habilitated within TRIGANO JARDIN may access your personal data.

We may communicate your data to third parties when they act as processors and are bound by contract to provide services including hosting, storing, communication, data processing, data base management or computer maintenance. In certain cases, we may share your personal data with other companies within the TRIGANO group at the European level. These companies and these controllers shall be held to the same safety and confidentiality obligations as TRIGANO JARDIN.

3. Where is your personal data stored?

Data is stored in keeping with French law and European regulation.

Should our Processor operate outside of the European Union, we protect the confidentiality of your personal data and your rights by using data protection clauses recommended by the European Commission.

Data conservation durations conform to the CNIL’s recommendations and/or legal obligations:

Account data: 10 years from your last contact with TRIGANO JARDIN

Data concerning prospective customers: 10 years from your last contact with TRIGANO JARDIN

Identification documents communicated for the purposes of exercising the rights to interrogate, access, rectify and oppose: 10 years from the reception by TRIGANO JARDIN.

At the end of these periods, we may archive data, in particular to conform to legal action prescription times.

4. Cookies management

When you visit our website, and with your consent, we may place cookies on your browser software of your computer, your tablet or mobile phone using an external consent management platform accessible from our website. Cookies are stored by your browser in small text files which, for the duration of their validity or recording period of 13 months, enable us to identify the browser of your computer, tablet or mobile phone on your next visits and to track data concerning your use of our website.

Partners or service providers of Trigano Jardin, or third-party companies, may also place cookies on the browser of your computer, tablet or mobile phone. The issue and use of cookies by third parties are subject to the data protection policies of these third parties (links below). We have no access to or control over third-party cookies. Only the sender of a cookie is able to read or modify the information contained in that cookie.

Some cookies are essential for browsing our website (“technical” cookies: session cookies, product selection, etc.). These cookies are strictly necessary for the operation and day-to-day administration of our website. Therefore, these cookies are not subject to the legal obligation to obtain your prior consent (article 82 of law no. 78-17 of 6 January 1978 as amended). You may delete these cookies at any time, but deleting them may cause difficulties.

You will find below information about the cookies that may be placed on the browser of your computer, tablet or mobile phone when you visit pages on the INSERT WEBSITE NAME website, as well as the ways in which you can delete/refuse the placement of these cookies on the browser of your computer, tablet or mobile phone.

To find out more about the data protection policy of Trigano Jardin’s partners or service providers, listed below, to know the retention periods of cookies and to object, click on the small blue bubble at the bottom left of the page.

Thanks to the settings on the external consent management platform CookieYes accessible from our site, you can, at any time, simply and freely, choose to accept or refuse the recording of cookies on the browser of your computer, tablet or mobile phone. You can change the settings saved on this platform at any time, so that cookies are accepted and saved in the browser of your computer, tablet or mobile, or on the contrary, so that they are refused.

You can configure the external consent management platform CookieYes accessible from our site in the following ways:

• Cookies be submitted on that occasion for your approval or refusal before they may be saved;
• It always refuses the saving of cookies on the browser of your computer, tablet or mobile phone;

Caution: any settings you may make on the external consent management platform CookieYes accessible from our website regarding the approval or refusal of cookies is susceptible to affect your internet surfing and your access conditions to certain services that require the use of cookies.

If you choose to refuse the saving of cookies on your computer, tablet or mobile phone or if you delete the cookies stored there, we will not be liable for the consequences linked to the degraded operation of our services resulting from the impossibility for us to store or consult the cookies necessary for their operation and which you have refused or deleted.

5. Our commitments regarding Privacy and Security

Respecting your right to protection, security and confidentiality of your data is our priority.

TRIGANO JARDIN elaborates organizational and technical security measures which are adapted to the degree of the sensitivity of the data to protect it against any malevolent intrusion, losses, alterations or disclosure to non-authorized third parties.

During the elaboration, the conception, the selection and the use of our services which rest on personal data processing, TRIGANO JARDIN takes rights to personal data protection into account from the time of their conception.

Since all personal data is confidential, its access is restricted to TRIGANO JARDIN’s collaborators or controllers acting for TRIGANO JARDIN who require this data to perform their missions. Any person having access to your data is bound by a duty of confidentiality.

6. What are your rights?

For the purposes of granting you control over our use of your personal data, you benefit from the following rights:

• Right to oppose the processing of your personal data ;
• Right to access the personal data we process;
• Right to rectification;
• Right to erasure;
• Right to data portability;
• Right to processing restriction;
• Right to specify directives regarding the conservation, the deletion and the communication of your personal data after your death.
• Right to make a complaint to the CNIL

You may exercise your rights:

• Per email, with an identification document (this data will allow us to verify that the author of the request is indeed the person concerned by the processing) : RGPD.jardin@trigano.fr

• Per mail with an identification document (this data will allow us to verify that the author of the request is indeed the person concerned by the processing) addressed to: TRIGANO JARDIN – DPO – Le Boulay 41170 Cormenon

Should you require further information concerning the content of these rights, please contact us at the above-mentioned addresses.

We shall provide you with our answers in a timely fashion and, in any case, within one month of receiving your request.

In order for your request to be managed more efficiently, remember to:

• Indicate which processing(s) is/are concerned by your request;
• Indicate which right(s) you wish to implement;
• Communicate a copy of your identification document(s) (this information will allow us to verify that the author of the request is indeed the person concerned by the processing)

Click here to unsubscribe from all marketing communications from TRIGANO JARDIN.

If you have any difficulty with the management of your personal data, please contact us before make a complaint to the CNIL